.Five9 (FIVN) has actually been granted the 2024 Aragon Research Innovation Honor for AI Get in touch with Centers as well as called a Forerunner in 2 Aragon Investigation World rumors: AI Representative Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. The provider was actually realized as one of the most important seller in the artificial intelligence Agent Platforms report.At the primary of Five9’s advancement is their sight for The NEW CX, where AI Representatives and AI-empowered Human Professionals work together to provide hyper-personalized consumer expertises. The company lately introduced new improvements featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use innovation in market advancement as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Representatives AI et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually also called a Forerunner in The Aragon Research Planet for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Analysis World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has actually been called a champion of the 2024 Aragon Research Development Honor for AI Get In Touch With Centers. Additionally, Five9 has been actually called a Leader in pair of Aragon Research Planet reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This awareness coming from Aragon Investigation underscores Five9’s placement as a forerunner in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 report roles Five9 as the best
key merchant ranked in
the report, recognizing Five9 s strategic sight for AI-driven development in CX. At the primary of this particular advancement is Five9’s vision for The NEW CX where AI Professionals as well as AI-empowered Human Professionals team up to provide hyper-personalized, effortless customer experiences. By equipping companies to provide transformative client interactions while lessening expenses and boosting efficiency, Five9 is actually establishing brand new specifications for AI-powered solutions in the get in touch with center sector.
AI is actually fundamental for making phenomenal client experiences, and our experts are actually recognized to be identified by AragonInvestigation as innovative for our attempts to push the intelligent get in touch with facility forward, stated Jonathan Rosenberg, Main Innovation Officer as well as Head of AI, Five9. Our emphasis has been actually, and will continue to be, aiding businesses deliver those knowledge along with user friendly devices and also capabilities. Along with each new advancement, our company take a step forward for each Five9 and for the market in its entirety.
The Aragon Study Innovation award recognizes carriers leveraging visionary use of modern technology to certainly not merely adjust as markets change, yet to definitely interfere with as well as update exactly how their markets are going to progress. Five9 was officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis honors ceremony.Five9’s devotion to advancement, specifically its own vision for blending AI Brokers and also AI-empowered Human Being Professionals, is actually specifying a brand-new requirement for how services can easily deliver hyper-personalized as well as seamless consumer adventures, mentioned Jim Lundy, Creator, Chief Executive Officer as well as Lead Analyst, Aragon Analysis. This honor and also report recognition builds on Five9’s dedication to supplying AI technologies for CX.
Previously this year, the business presented brand-new improvements, including Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Agents, that enhance the technique firms approach CX, driving far better end results for each clients and also agents. About Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, gives an extensive suite of services to electrical power AI-elevated customer expertises that provide much better service end results as well as Bring Delight to CX.
Our linked cloud-native offering enables hyper-personalized client adventures and even more empowered workers, bring in every customer interaction extra connected, uncomplicated, as well as personal. Relied on through 2,500 +customers as well as 1,400+ partners worldwide, Five9 unites the power of AI, our platform, as well as our folks to drive AI-elevated CX.To learn more, see www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Set aside.
The identification of an Aragon Study honor winner is actually certainly not a promotion through Aragon Analysis of any kind of seller, item, or company. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards did Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Analysis Development Honor for AI Connect With Centers as well as was actually called a Leader in pair of Aragon Analysis Globe reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025.
What brand new AI items carried out Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to change customer expertise monitoring.Just how performs Five9’s( FIVN )NEW CX sight impact customer care? Five9’s NEW CX sight incorporates artificial intelligence Agents with AI-empowered Human Agents to provide hyper-personalized, effortless customerexperiences while reducing expenses and strengthening productivity.
What was Five9’s( FIVN) critical job in the Aragon Research study Entire world 2025 record? Five9was placed as one of the most critical seller in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, realizing their key eyesight for AI-driven technology in CX. When performed Five9( FIVN) acquire the AragonResearch Study Development
Award
?
Five9 was actually officially presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.